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Licensed Chicagoland plumbers who camera the line first, mark the failure from the surface, and provide a simple quote. If the line has years left, we’ll tell you that instead.
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4.9
Average Rating
400+
5-Star Reviews
12+
Years of Experience
It starts with a backup or an inspection report, and suddenly you’re comparing five-figure quotes. The footage, the locate, and the options in writing are what turn panic into a decision.
“I got three quotes and they don’t even agree on the problem.”
That’s common, unfortunately — and fixable. We camera the line with you watching and mark the damage on the ground above it. Once the failure has a location and a length, quotes become comparable. Ours goes in writing next to theirs; you decide with the footage in hand.
Response
Same Day
Camera
Included
Quote
Before we start
“How do I know if it’s a spot repair or the whole line?”
The camera decides, not the salesman. One bad joint in an otherwise sound line is a spot repair. Damage spread across the run — cracks every few feet, chronic roots, failing grade — is when replacement starts winning the math. We show you the footage either way.
“The village says the line is my responsibility. All of it.”
In most Chicagoland towns, that’s true — homeowners typically own the lateral from the house to the main, even under the parkway. It’s a shock the first time you hear it. The permits, bonding, and street-side work that come with it are routine for us, and we’ll walk you through how it works in your town.
How it works
Every number we give you traces back to footage you watched and a mark on the ground you can stand on.
Read us the camera report or the quotes you've collected, or just describe the backups. We'll tell you what's consistent, what's odd, and what we'd verify first.
The whole line, on screen, with every defect given a distance and a surface mark. This is the map the decision gets made on.
Spot repair, sectional lining, trenchless replacement, open trench — whichever apply to your line, side by side with what each buys you. The number doesn't move once you've signed it.
Municipal inspection where required, the ground closed properly, and a final camera pass you can watch. The line runs clean or we're not done.
Read it to us. We’ll tell you what questions to ask and whether the scope matches the symptoms — free, over the phone.
Our Standard
Whether it’s an active backup or a report you’ve been staring at for a month, you get the same straight answer and the same upfront price.
The failure gets a location and a length
Camera down the line, transmitter locate from above, and the damage marked in paint before any quote is written.
Camera inspection free with service
“Watch and wait” is a real option
A line with minor defects and no symptoms can often be monitored on a schedule instead of replaced on fear. When that’s yours, we’ll say so and put the interval in writing.
We’ll tell you when it can wait
The number doesn’t move
Quoted in writing before we start, and it holds once the ground is open.
Financing available
The dig is the marked part, only
Spot repairs open a located hole. Full replacements trench the marked path — with concrete, landscaping, and restoration priced in the quote, not discovered after.
Concrete and restoration quoted up front
You keep the video
Footage and a written report — what insurers and real estate attorneys ask for.
Sent the same day
Licensed and local
The plumbers who camera your line are the ones who repair it. Nothing subbed out.
DuPage & Kane County crews
Straight answers
Depends on the length, the depth, and what’s above the line — which is why we locate before quoting. The honest ranges:
Camera inspection & locate (free with service)
$XXX – $XXX
Spot repair, single section
$XXX – $XXX
Trenchless lining or bursting, per foot
$XXX – $XXX
Open excavation & replacement, per foot
$XXX – $XXX
Failed means the line can no longer reliably do its job: repeated backups despite clearing, footage showing collapse, major offsets, or standing water across long runs. One crack on a camera report is not failure — plenty of imperfect lines run for decades. This is exactly where second opinions earn their keep, and why we hand you the footage instead of adjectives.
By what the footage shows and what sits above the line. Isolated damage in sound pipe: spot repair. Widespread cracks or root entry in a line that still holds its shape: lining, which renews the whole run without a trench. Collapsed sections, bad grade, or pipe past saving: replacement — trenchless where conditions allow, open trench where they don’t. Each gets a price; you see why.
In most Chicagoland municipalities, you own the lateral from the house to the connection at the main — including the stretch under the parkway and sometimes the street. The village owns the main itself. Quick sanity check before spending money: if neighbors have trouble at the same time, call public works first. If it’s only your house, it’s almost certainly your lateral.
It survives, and the quote tells you exactly how. Trenchless methods need an access pit or two instead of an open trench — landscaping mostly wins. Open excavation is honest about its footprint: we mark the path, price the concrete and restoration up front, and put back what can be put back. What we don’t do is discover your driveway halfway through the job.
Spot repairs typically run a day; lining and trenchless replacements one to two; full excavation two to four depending on depth and length. There’s a window — usually hours, not days — when nothing can go down the drains, and we schedule it with you. Almost everyone stays home through it. You’ll have the timeline in writing before we start.
The pipe itself, rarely — wear, settling, and root damage are standard exclusions. Two exceptions worth checking: service line riders, which some carriers sell cheap and cover exactly this, and backup riders covering interior damage when a failure floods the house. We’re plumbers, not adjusters — call your carrier, and we’ll supply the footage and written diagnosis they’ll want.
Read us the camera report or the quotes you have. We’ll tell you what we’d ask before signing anything — before anyone gets in a truck.
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