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Licensed Chicagoland plumbers who test, repair, and replace sump pumps — sized to your pit and your water, priced before we start. If your pump has years left, we’ll tell you that instead.
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4.9
Average Rating
400+
5-Star Reviews
12+
Years of Experience
A sump pump rarely dies loudly. It hums a little longer, cycles a little oddly, and then quits during the exact storm it existed for.
“The pump runs constantly — even when it’s dry out.”
Constant running has a short list: a stuck or waterlogged float, a check valve letting water fall back into the pit, groundwater that really is that high, or a pump too small for the inflow. Each has a different fix, and only one of them is “new pump.” We check in that order.
Response
Same Day
Pumps
On the truck
Quote
Before we start
“It’s making a noise I don’t trust.”
Trust your ear. Grinding, rattling, and short-cycling are how pumps announce the end. A test takes minutes: we run the pit full, watch the cycle, check the valve and the discharge. Then you know whether it’s a part, a fix, or an obituary.
“Three days of rain coming and my pump is ten years old.”
That’s the right time to deal with it — before the water table does. A ten-year-old pump that tests strong can stay. One that hesitates gets replaced this week, not mid-storm when every basement in the county is calling at once.
How it works
A pit full of water and a stopwatch beat “sounds fine to me.” You see the pump keep up — or not — before you decide anything.
Describe the pit, the pump's age, and what changed. Some problems — a tripped GFCI, a stuck float — we'll walk you through free on the phone.
Pit filled, cycle timed, float watched, check valve and discharge line checked out to daylight. Half of “pump problems” live in the parts around the pump.
Repair, replace, or size up — each priced, including what we'd do about backup power if you have none. The number doesn't move once you've signed it.
New pump set right, check valve verified, discharge flowing — and we fill the pit and let you watch it work before we leave.
Tell us its age and what it sounds like. We’ll tell you whether to test it, fix it, or relax.
Our Standard
Whether it’s a dead pump in a rising pit or a checkup before storm season, you get the same straight answer and the same upfront price.
The whole system, not just the pump
Float, check valve, discharge line, and where the water goes outside. The pump is one part of a chain, and any link can be the problem.
Full fill-test included with service
A working pump stays
If yours tests strong, we say so and leave it alone — with a straight word about its age so you can plan, not panic.
We’ll tell you when it can wait
The number doesn’t move
Quoted in writing before we start — pump, parts, and labor in one number.
Financing available
In, out, and dry
Pit cleaned while we’re in it, old pump hauled away, floors covered on the way through.
Haul-away included
Model, date, and a test on record
What went in, when, and how it performed on the fill test — so next storm season starts with facts, not guesses.
Sent the same day
Licensed and local
The plumber who tests your pump is the one who replaces it. Nothing subbed out.
DuPage & Kane County crews
Straight answers
Depends on whether it’s a part, a pump, or the pieces around it — which is why the test comes first. The honest ranges:
Test & tune-up visit
$XXX – $XXX
Repairs (float, check valve, discharge)
$XXX – $XXX
Standard pump, installed
$XXX – $XXX
High-capacity or cast iron pump, installed
$XXX – $XXX
Seven to ten years is the typical run, with heavy-duty cast iron units going longer and builder-grade plastic ones often less — and a pump that cycles constantly in a wet lot ages faster than one that naps all summer. Past year seven, an annual test is your friend: most failures give a season of warning to anyone who’s listening for it.
Four suspects, cheapest first: a float that’s stuck or waterlogged and never signals “off”; a failed check valve letting the same water fall back into the pit to be pumped again, forever; truly high groundwater, which is a season, not a defect; and a pump undersized for the inflow. We check them in that order because the first two are small fixes — and they’re the most common.
That bang is the check valve slamming as the column of water in the discharge pipe falls back and stops hard — water hammer. It’s more annoying than dangerous, but constant slamming shortens the valve’s life and rattles fittings loose over time. A quiet or spring-loaded check valve fixes it for the cost of the valve. If the noise changed recently, worth a look — something moved.
It’s about matching the inflow and the lift, not buying the biggest number on the shelf. What matters: how fast your pit fills in a storm, how high the water has to climb to reach the discharge, and the pipe’s run. Oversized pumps short-cycle themselves to death; undersized ones lose the race in March. The fill test gives us the real inflow, and the pump gets sized to that.
If a flooded basement would cost you real money or grief, yes — the power fails during exactly the storms that fill your pit fastest. It’s a separate system with its own pump and battery that takes over when the outlet goes dead. We size and install those too, and we’ll tell you whether your setup needs one or your risk doesn’t justify it.
Twice a year, lift the lid and pour in a bucket of water until the float triggers — the pump should start promptly, pull the pit down, and shut off without drama. While you’re there: cord and outlet look sound, discharge outside actually flows, pit is free of debris. Anything hesitates, grinds, or slams — that’s your cue to call before the forecast does it for you.
Describe what the pit is doing and what you hear. We’ll tell you what it points to — before anyone gets in a truck.
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