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Water Line Repair & Replacement

The line you never see decides your pressure, your bill, and what's in your water.

Licensed Chicagoland plumbers who locate, test, and replace water service lines — trenchless where the ground allows, priced before we dig. If your line has years left, we’ll tell you that instead. 

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Chicagoland homeowners trust Pro Services

4.9

Average Rating

400+

5-Star Reviews

12+

Years of Experience

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Jan Lescher
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The crew did a great job of relining the pipe to my septic tank. They were friendly and patiently answered my questions. Thank you!
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Andrew Orals
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Pro Services installed a 6 inch clean out and placed a lateral liner in our sewer line. What can I say, they did and excellent and professional job from start to finish. They're a great company.
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Kelsey Kent profile picture
Kelsey Kent
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Cody is super professional and knowledgeable. I will be calling him again for my next plumbing needs!
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Hank profile picture
Hank
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Cody and the team at Pro Services Plumbing provided a fantastic experience and excellent results with our new kitchen faucet installation. I highly recommend their 5-star service
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Karen Kehl-Rose
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We are very pleased with the services we received - Sewer Liner, Hydro Jet and Descaling. From the first review with Tony Johnson through the completion and follow up. Everything and everyone was excellent and professional. All questions were answered thoroughly. Tony and the team were great! We highly recommend their service. Nice to have peace of mind.
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Jason Muller
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After what started off as a horrible day we had plumbing issues on top of it. Cody came in and fixed it without hesitation and had the best attitude. I know it’s something small but he was a breath of fresh air. Thank you
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Azara Juno profile picture
Azara Juno
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Cody is the greatest person I have ever encountered!!! I was panicked about a sump pump issue and he contacted me right away and assured me all would be OK. He was prompt, knowledgeable and friendly.
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Brianna Erickson profile picture
Brianna Erickson
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Cody is the best plumber around, highly recommend. Very trustworthy!!
Low pressure, old lines & lead questions

From the buffalo box to your basement,
that pipe is all yours.

The service line runs quietly under the lawn for decades — until pressure fades, the bill creeps, or a letter from the village asks what it’s made of. Then it has your full attention.

Free line assessments

“Our water pressure has always been bad. Whole house.”

Every-fixture, all-the-time low pressure points at the supply: an undersized or corroded service line, or a failing valve on it. Old galvanized lines close up like old arteries. We measure pressure at the meter and at the fixtures — the drop between them tells us where the problem lives.

Response

Same Day

Locate

Included

Quote

Before we start

“The village says our service line might be lead.”

Common in older Chicagoland homes, and worth taking seriously without panicking. We confirm what the line is — a quick check where it enters the house — explain what your village’s replacement program covers, and quote the private-side replacement in writing if you want it gone.

“We’ve patched this line twice. I’m done.”

The third leak is when replacement wins the math for most people — each repair reopens the yard and buys a shrinking interval. A new line, pulled trenchless where the ground allows, ends the cycle. We’ll put the replace number next to the patch number and let the arithmetic talk.

 

How it works

We don't replace a line
we haven't tested.

Pressure readings and a materials check separate the lines that are done from the ones that just need a valve.

  1. An expert picks up.

    Describe the pressure, the bill, or the letter from the village. We'll tell you what it points to and what checking it involves.

  2. We test before we recommend.

    Pressure at the meter and at the fixtures, the line's material confirmed, and its path located from the surface. The problem gets evidence before it gets a price.

  3. You get the options in writing.

    Repair the failed spot, replace the run — trenchless or open — or fix the valve that was the real culprit. Each priced; the number doesn't move once you've signed it.

  4. New line in, inspected, yard restored.

    Trenchless pull where conditions allow, municipal inspection where required, pressure verified at the fixtures — and the lawn put back the way we found it.

Not sure what your line is made of?

Look at the pipe where it enters the basement and tell us what you see — gray, copper, blue, black. We’ll tell you what it means.

Our Standard

A little about
our customer service.

Whether it’s a leak under the lawn or pressure you’ve lived with for years, you get the same straight answer and the same upfront price. 

DIAGNOSIS

Tested at both ends first

Meter-side and house-side readings, the material confirmed, the path located. If the line isn’t the problem, you’ll know before spending line money.

Assessment free with service 

STRAIGHT TALK

A healthy line stays buried

If the pressure math points at a valve, a regulator, or interior pipe instead, that’s the cheaper answer you’ll get. We only replace lines that need it.

We’ll tell you when it can wait 

PRICING

The number doesn’t move

Quoted in writing before we start, and it holds once the ground is open.

Financing available 

YOUR YARD

Under the lawn, not through it

Where soil and depth allow, the new line pulls through with a pit at each end. Where they don’t, the trench is marked, priced, and restored — no surprises either way.

Concrete and restoration quoted up front 

PAPERWORK

Materials and inspection on record

What went in the ground, the pressure readings after, and the municipal inspection paperwork — the file your home sale will want.

Sent the same day 

THE CREW

Licensed and local

The crew that tests your line is the one that replaces it. Nothing subbed out.

DuPage & Kane County crews 

Straight answers

The questions
you might be asking

What does water line repair or replacement cost?

Depends on the length, the depth, and whether the ground allows a trenchless pull — which is why we locate before quoting. The honest ranges:

Assessment, pressure test & locate

$XXX – $XXX

Spot repair, located leak

$XXX – $XXX

Trenchless replacement, typical run

$XXX – $XXX

Open-trench replacement, typical run

$XXX – $XXX

The line tells on itself a few ways: whole-house pressure that’s poor at every fixture, a water meter that creeps with everything shut off, a bill trending up with no habit change, a soft or unusually green stripe in the lawn along the line’s path, or rusty water that clears after running (a galvanized-line signature). Any one alone has other explanations; two together earns a pressure test, which is quick and settles it.

Read it where it comes through the basement wall, before the meter. Dull gray that a magnet ignores and a coin scratches to shiny silver: lead. Gray and threaded, magnet sticks: galvanized steel. Copper looks like a penny. Blue or black plastic: newer poly or PE. Chicagoland’s older housing stock has plenty of the first two — both at or past the end of their working lives. Send us a photo if you’re unsure; it’s usually identifiable in seconds.

Take it seriously, calmly. Lead lines don’t fail like galvanized — the concern is water quality, not leaks, and the risk depends on your water chemistry and household. Steps in order: confirm the material (we do this free with service), use a certified lead-rated filter for drinking water in the meantime, and price the replacement — many villages now run programs that cover or share the public side. We’ll tell you what applies in your town and quote the private side in writing.

The ground decides more than we do. Trenchless pulls the new line through the old path with a pit at each end — the default where depth, soil, and utilities cooperate, and the clear winner under driveways and mature landscaping. Open trench takes over when the line is shallow, the path is obstructed, or a collapse blocks the pull. Both get priced with restoration included, so the comparison is real.

For most replacements, part of one day — we schedule the switchover, make the new connections at the meter and the house, and pressure-test before evening. You’re not the neighborhood story with a trench open all week. Repairs are shorter still. If your situation needs longer, you’ll know from the written timeline before we start, not from a surprise on day two.

Sometimes — and it’s worth one phone call to find out. Many Chicagoland villages run lead service line replacement programs that cover or cost-share the public portion, and a few extend help to the private side; the details vary town by town and year by year. Separately, some insurance carriers sell inexpensive service line riders that cover failures. We keep track of what’s active in the towns we work and will tell you what applies to your address.

Still not sure it’s the line?

Describe the pressure story and the house’s age. We’ll tell you what it points to — before anyone gets in a truck.

 

A new water line doesn’t have to be paid at once.

Approved plans available. Apply in a few minutes.

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