Licensed Chicagoland plumbers who install battery backup pumps sized to your pit and your outage risk, priced before we start. If your setup only needs a fresh battery, we’ll tell you that instead.
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4.9
Average Rating
400+
5-Star Reviews
12+
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Jan LescherTrustindex verifies that the original source of the review is Google.
The crew did a great job of relining the pipe to my septic tank. They were friendly and patiently answered my questions. Thank you!![]()
Andrew OralsTrustindex verifies that the original source of the review is Google.
Pro Services installed a 6 inch clean out and placed a lateral liner in our sewer line. What can I say, they did and excellent and professional job from start to finish. They're a great company.![]()
Kelsey KentTrustindex verifies that the original source of the review is Google.
Cody is super professional and knowledgeable. I will be calling him again for my next plumbing needs!![]()
HankTrustindex verifies that the original source of the review is Google.
Cody and the team at Pro Services Plumbing provided a fantastic experience and excellent results with our new kitchen faucet installation. I highly recommend their 5-star service![]()
Karen Kehl-RoseTrustindex verifies that the original source of the review is Google.
We are very pleased with the services we received - Sewer Liner, Hydro Jet and Descaling. From the first review with Tony Johnson through the completion and follow up. Everything and everyone was excellent and professional. All questions were answered thoroughly. Tony and the team were great! We highly recommend their service. Nice to have peace of mind.![]()
Jason MullerTrustindex verifies that the original source of the review is Google.
After what started off as a horrible day we had plumbing issues on top of it. Cody came in and fixed it without hesitation and had the best attitude. I know it’s something small but he was a breath of fresh air. Thank you![]()
Azara JunoTrustindex verifies that the original source of the review is Google.
Cody is the greatest person I have ever encountered!!! I was panicked about a sump pump issue and he contacted me right away and assured me all would be OK. He was prompt, knowledgeable and friendly.![]()
Brianna EricksonTrustindex verifies that the original source of the review is Google.
Cody is the best plumber around, highly recommend. Very trustworthy!!
The same storm that pushes water at your foundation is the one that takes the power out. A primary pump without a backup is a plan that works right up until the night it matters.
“We flooded during the outage last summer. Never again.”
That’s how most backup systems get bought — one ruined carpet at a time. Sized right, a battery backup runs through hours of heavy inflow, and the system tells you when it’s been called into action. You’ll never again wonder what happened while you were away.
Response
Same Day
Testing
Included
Quote
Before we start
“I have a backup, but no idea if it still works.”
Batteries age quietly — three to five years is a typical life, less in a damp pit. We test the pump under load, check the battery’s real capacity, and replace only what’s spent. A backup you haven’t tested is a hope, not a system.
“Battery or water-powered — which backup is right?”
Depends on your house. Water-powered backups run as long as city pressure exists — no battery to die — but they need solid municipal pressure and use water to move water. Batteries work anywhere and pump harder. We’ll look at your pit, your pressure, and your outage pattern, and make the case for each.
How it works
Every install ends with the cord pulled and the backup doing the whole job while you watch.
Tell us what's in the pit now, how often you lose power, and what's at stake downstairs. That's most of the sizing conversation already.
Primary pump health, pit size, inflow rate, discharge path, and your electrical situation — the backup has to fit the system it's joining.
Battery systems by runtime, water-powered where pressure supports it, and alarm or monitoring add-ons — each priced. The number doesn't move once you've signed it.
Primary off, pit filling, backup carrying the load — you watch it happen while we're standing there, so the first real outage isn't the first test.
Send a photo of your pit. We’ll tell you what’s installed, what’s missing, and whether it’s storm-ready.
Our Standard
Whether it’s the week after a flood or the week before storm season, you get the same straight answer and the same upfront price.
We size the backup to your pit
Inflow rate, pit size, and outage history decide the pump and the battery — not whatever’s on sale. You get the math.
Assessment included
Sometimes the battery is the whole fix
If your backup pump is sound and only the battery is spent, that’s what you’ll pay for. We’d rather replace a battery than sell a system.
We’ll tell you when it can wait
The number doesn’t move
Quoted in writing before we start — pump, battery, and install in one number.
Financing available
Wired neat, labeled, explained
Charger mounted off the floor, cables labeled, alarms explained in plain English — you’ll know what every beep means before we leave.
Full walkthrough included
Runtime on record
What was installed, how long the battery carried the load in testing, and when to check it next — in writing.
Sent the same day
Licensed and local
The plumber who sizes your backup is the one who installs it. Nothing subbed out.
DuPage & Kane County crews
Straight answers
Depends on the runtime you need and what’s already in the pit — which is why the assessment comes first. The honest ranges:
Backup checkup & battery load test
$XXX – $XXX
Battery replacement
$XXX – $XXX
Battery backup system, installed
$XXX – $XXX
Water-powered backup, installed
$XXX – $XXX
Honest answer: it depends on how hard it’s working. A quality setup might run a day or more of intermittent cycling, or hours of continuous pumping in a serious storm — the difference is your inflow. That’s why we size from your pit’s fill rate instead of the box’s marketing, and why the install test measures your actual runtime rather than quoting the brochure’s.
Water-powered wins on endurance — it runs as long as the city keeps pressure up, which makes it compelling for homes that lose power for days. It needs strong municipal pressure, uses roughly a gallon of city water per gallon or two pumped, and isn’t an option on private wells. Battery systems fit anywhere and move more water per minute. Plenty of flood-scarred homeowners end up with both — primary, battery, and water-powered as the last line.
Yes — that’s the whole design. The backup has its own float switch set slightly higher than the primary’s. If the primary can’t keep up or has no power, the water reaches the backup’s float and it takes over on its own, awake or away. The alarm tells you it happened, which matters: a backup running means your primary needs attention.
A new primary solves mechanical failure, not the power going out — and outages cause a large share of basement floods for exactly that reason. The question is what a flood would cost you: finished space, storage, a home office downstairs says yes; an unfinished basement that’s seen water before and shrugged might not justify it. We’ll give you the straight recommendation either way.
Every three to five years, even if it’s never run — backup batteries age on standby, and a damp pit environment shortens the schedule. The system’s charger will flag some failures, but the only test that counts is carrying a real load, which is what our checkup does. Put it on the same calendar as your smoke detector batteries and it stops being a surprise.
Yes — this is where backups have gotten meaningfully better. Current systems offer Wi-Fi monitoring that pushes alerts to your phone: backup activated, battery low, pump failure. For a house with a finished basement or owners who travel, it’s the difference between finding out during the storm and finding out at the carpet. We’ll show you the options when we quote the system.
Tell us your outage history and what’s downstairs. We’ll tell you what we’d do in your house — before anyone gets in a truck.
Approved plans available. Apply in a few minutes.