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Plumber in DeKalb

A plumber who'd rather tell the truth than sell a job.

Homeowners and landlords in DeKalb get the same deal: a licensed plumber who diagnoses in front of you, documents everything, and prices the job before it starts — drains, heaters, sewer lines, and leaks.

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Real Customers, Real Jobs

DeKalb homeowners and landlords trust Pro Services

4.9

Average Rating

400+

5-Star Reviews

12+

Years of Experience

Google
Jan Lescher profile picture
Jan Lescher
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The crew did a great job of relining the pipe to my septic tank. They were friendly and patiently answered my questions. Thank you!
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Andrew Orals profile picture
Andrew Orals
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Pro Services installed a 6 inch clean out and placed a lateral liner in our sewer line. What can I say, they did and excellent and professional job from start to finish. They're a great company.
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Kelsey Kent profile picture
Kelsey Kent
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Cody is super professional and knowledgeable. I will be calling him again for my next plumbing needs!
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Hank profile picture
Hank
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Cody and the team at Pro Services Plumbing provided a fantastic experience and excellent results with our new kitchen faucet installation. I highly recommend their 5-star service
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Karen Kehl-Rose profile picture
Karen Kehl-Rose
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We are very pleased with the services we received - Sewer Liner, Hydro Jet and Descaling. From the first review with Tony Johnson through the completion and follow up. Everything and everyone was excellent and professional. All questions were answered thoroughly. Tony and the team were great! We highly recommend their service. Nice to have peace of mind.
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Jason Muller profile picture
Jason Muller
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After what started off as a horrible day we had plumbing issues on top of it. Cody came in and fixed it without hesitation and had the best attitude. I know it’s something small but he was a breath of fresh air. Thank you
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Azara Juno profile picture
Azara Juno
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Cody is the greatest person I have ever encountered!!! I was panicked about a sump pump issue and he contacted me right away and assured me all would be OK. He was prompt, knowledgeable and friendly.
Google
Brianna Erickson profile picture
Brianna Erickson
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Cody is the best plumber around, highly recommend. Very trustworthy!!
Rentals, old pipes & recurring clogs

Tell us what the house does. We'll tell you what it needs.

In DeKalb, plumbing problems love to surface at move-in and move-out. The causes were usually there all along — just never actually diagnosed between tenants.
“My tenant got a scary quote and I wasn’t there.”
Absent shouldn’t mean uninformed. We document everything — footage, photos, written findings — and walk you through it by phone before any decision gets made. You approve the work from wherever you are, with the same evidence you’d have standing in the basement. No pressure applied to whoever opened the door.

Response

Same Day

Camera

Included

Quote

Before we start

“The rental’s main line clogs every semester.”
A line that fails on the academic calendar is really failing on occupancy — more people, more load, and a weakness that heavy use keeps finding. It’s a rhythm every DeKalb landlord knows. One camera inspection finds the weak point, and fixing it once beats paying for the same emergency every year.
“The basement smells damp but I can’t find water.”
Damp without a puddle means the water is hiding — a slow leak inside a wall, a failing seal wicking into concrete, or humidity condensing on cold pipes. A moisture meter separates the possibilities fast, and each has a very different fix at a very different price. Finding out beats wondering.

How it works

No mystery invoices. The 'why' comes first.

Whether you live in the DeKalb house or rent it out, you get the same process: documented diagnosis, written options, and your approval before anything happens.
  1. The conversation costs nothing.

    Call and describe it — or forward the tenant's text, that works too. We'll tell you what it sounds like, how urgent it honestly is, and what a visit would run. If it's a fix worth trying yourself first, we'll say that.

  2. The real problem, located.

    We diagnose on evidence — camera in the line, meter on the wall, gauge on the system — gathered while you or your tenant watches, and captured on video for whoever couldn't be there.

  3. The choices are yours to make.

    Repair, replace, or schedule it between tenants — every option priced in writing with an honest lifespan attached. The number is the same everywhere in DeKalb and stays wherever you signed it.

  4. You sign off on proof.

    The fix gets demonstrated — on camera if you're remote — so the job closes on evidence, not on our say-so. Then the documentation lands in your inbox.

Not sure yours needs fixing yet?

Call and ask. We’d rather talk you out of a repair than sell you one you didn’t need.

Our Standard

A little about
our customer service.

A tenant’s midnight emergency or your own kitchen faucet — every DeKalb call gets the same documented diagnosis and the same firm written price.
DIAGNOSIS
Diagnosis you could audit
Everything we conclude is on video or in a reading you can review — built for owners who need to decide from a distance and homeowners who just like proof.
Reviewable from anywhere
STRAIGHT TALK
The ‘do nothing’ option is real
When monitoring is the smart move, it’s presented as one — with what to watch for and when to call. Not every visit should end in a repair.
Watchful waiting respected
YOUR PROPERTY
Set before, honored after
The quote you approve — by phone or in person — is the invoice you receive. Distance never inflates it.
Financing available
YOUR PROPERTY
Tenant units left spotless
Occupied or empty, the space gets the same care — floors protected, mess contained, and everything back where it was, working.
Respectful in occupied units
RECORDS
Records landlords actually need
Dated findings, footage, and invoices — organized for tax files, security-deposit questions, and the next turnover.
Tax-file ready
THE CREW
The plumber signs the work
Licensed, insured, and ours — no subcontractors, and the person who diagnosed the problem is accountable for the fix.
In DeKalb every week
In DeKalb

The things we do
for your neighborhood

Our Service
Sewer Rodding DeKalb

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Our Service
Trenchless Sewer Repair DeKalb

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Our Service
Hydro Jetting DeKalb

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Our Service
Drain Cleaning DeKalb

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